This large Managed Services Provider (MSP) had recently won the bid for an MSP with a large banking and financial institution. The company needed to assemble a supplier base outlined by the end user that focused on diversity and inclusion, specializing in supporting IT requirements across the US.

CHALLENGE

In meeting with the MSP before the implementation, Apolis inquired about operational efficiencies and expectations. In doing so, the Apolis team created an extensive analysis of current operations and identified two areas of improvement.

SOLUTION

Understanding the client’s workforce challenges, Apolis implemented a dedicated team model and reporting structure designed to increase the number of successful placements and increase the clients’ focus on business priorities.

Apolis’s dedicated team and reporting structure worked to pinpoint experienced local and national resources across multiple metropolitan markets; surpass quarterly hiring expectations to become a preferred program supplier, outscoring 53 other suppliers in the program; and expand the scope of the partnership to engage on additional hiring verticals.