Challenge
The Capacity & Expertise Void
Our client is a leading provider of interpretation and translation services, specializing in supporting the healthcare, legal, and business sectors. The company offers high-quality services to help organizations effectively communicate with non-English-speaking individuals. The company operates globally, with teams based in various locations throughout the United States.
The client’s technology solutions are integral to their services to ensure seamless integration of translation tools into various digital platforms. However, their in-house development team was deeply engaged in other facets of their suite of technology products, leaving essential areas of mobile and web application development underserved.
The primary objective of the engagement was to enhance the capabilities of the client’s development team, particularly in areas that were identified as critical for the success of the main application. Our client had a need for specialized Ionic development expertise and robust automated testing practices. Their in-house team was primarily focused on other aspects of the product, which left a gap in these areas.
Impact
Customer's targets to meet their business goals
Development Cost: 50% Lower compared to onshore staffing
Annualized Savings: $500K+ Saved in operational expenditure
Delivery Velocity: 30% Faster feature deployment through parallel workstreams
Testing Efficiency: 60% Reduction in manual QA effort via automation Release Frequency: 2–3 Additional releases per year at no added cost
Solution
The Integrated Agile Pod
Apolis was engaged to provide strategic staffing and oversight for a team of six resources working on the client’s application development. The project goal was to bolster the client’s capabilities, particularly Ionic development and automation testing where there was an existing gap in expertise.
The Apolis team strategically deployed Ionic platform experts to the project to enhance the capabilities of the client’s in-house development teams. The resources were selected based on their extensive experience in Ionic framework development and automation testing. The Apolis solution focused on the following areas:
- Ionic Development Expertise: Four Apolis Ionic developers became a core component of the client’s application development team. These developers not only contributed to the main application development, but also brought much-needed expertise to optimize the existing mobile and web platforms. They worked on tasks such as:
- Building new features and functionalities for the client’s applications
- Enhancing performance and improving user experiences
- Resolving challenges related to cross-platform mobile development
- Integrating features for better user interaction and accessibility
- Automation Testing Excellence: Two Apolis Automation Testers created automated test scripts for the client’s core applications. This allowed them to:
- Improve software quality through better test coverage
- Reduce the manual effort required for regression and functional testing
- Accelerate the release cycles by providing faster feedback to the development teams
- Ensure that final product was stable, reliable, and met the highest quality standards
- Time Zone Coordination and Collaboration: Because the teams were geographically dispersed between the United States and India, Apolis ensured a four-hour overlap in working hours between time zones. This overlap provided continuity and continual communications, crucial for:
- Daily stand-ups and updates
- Task assignment and prioritization
- Continuous feedback and clarification of requirements
- Ensuring that issues and bottlenecks were addressed in a timely manner
- Key Aspects of Engagement: For this project, Apolis deployed an offshore team that integrated seamlessly with the client’s in-house team. Key aspects of the engagement included:
- Team Composition:
- Four Ionic Developers specialized in building and optimizing mobile and web applications using the Ionic framework.
- Two Automation Testers focused on testing, ensuring the stability and reliability of the application through automation scripts.
- Location: Apolis resources were strategically placed offshore, with the team working remotely in coordination with the client’s team based throughout the U.S.
- Work Hours and Collaboration: Apolis resources provided a four-hour overlap with the client’s working hours to ensure smooth collaboration, regular updates, and effective task assignment.
- Expertise: Apolis brought significant depth in Ionic development, filling a key gap in the client’s development team and providing essential expertise in building mobile and web applications.
- Team Composition:
Results
Delivering Impact, Driving Excellence
The deployment of Apolis resources had a profound impact on the project’s success, and the client expressed high satisfaction with the contributions made by the Apolis offshore team. Key outcomes include:
- Depth in Ionic Development: The Client reported that the Apolis team brought a level of expertise in Ionic that they had been previously lacking. This allowed them to overcome several technical challenges and significantly improve the functionality and performance of their applications.
- Efficiency in Automation Testing: The introduction of automation testing led to quicker release cycles, reduced manual effort, and higher software quality, resulting in more reliable applications being delivered to clients.
- Improved Collaboration: The four-hour overlap between Apolis resources and the client’s team ensured that all tasks were assigned efficiently, and that progress was constantly updated, improving project timelines and communication.
The client also appreciated the high level of autonomy and professionalism demonstrated by the Apolis team. The offshore resources integrated seamlessly with the client’s in-house team, contributing not just to technical expertise, but also to team morale and cohesion.
Case studies