Are you prepared?
The speed at which businesses are evolving to meet customer demands has never been more transformative. The workforce is increasingly mobile, remote, and distributed. Customers are reached through social channels, deals are closed instantly with the advent of mobile devices, and information is scattered across both enterprise and cloud. Processes, applications, and infrastructure are sourced as utilities to be agile. Business users are gaining more control and demanding their IT organizations meet the new benchmarks set by externally available services. As a CIO, how do you optimize your day-to-day operations while adapting your applications to support business in this new era?
Navigating through this transformation, Apolis delivers a comprehensive portfolio of Application Services derived from deep industry and technology experience.
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24X7
Coverage -
Program Governance
&Mechanism
Application Support
- Functionality/Implementation
- Setups/Configuration
- Administration
- Integrations
- Reports
- Workflows
- Testing
- Security
Database Support
- Administration
- Upgrades
- Patches
- Disaster Recovery
- Backups
- Performance Testing
- Monitoring
Incident & Problem Management Support
- Identification
- Prioritization
- Root Cause Analysis
- Statistical Trends
- Problem Resolution
- User Satisfaction
Change & Release Management Support
- Impact Analysis
- User Assistance/Training
- Updates
- Upgrades
- Patches
- Bug Fixes
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ITIL Process Framework
Based Methodology -
Applications, ERP, CRM,
Analytics, BI, Database