Apolis Application Managed Services (AMS) services uniquely standout from a traditional model by not only delivering service level agreements and measuring through metrics, but also focusing on streamlining the business process and innovation. We offer complete life cycle technological services from strategy, design, develop, operate, and innovate with deep understanding of various industry-specific capabilities and client applications.

We have applications specialists with years of experiencing serving various customers from various geographic locations with onshore and offshore delivery capabilities and have built custom managed service solutions. We deliver technical and functional capabilities to the needs of business objectives. Our Enterprise Application Management Services group is responsible for maintaining client specific applications ranging from Enterprise Resource Panning (ERP), Systems/Applications integrations, custom applications development, business process automation, applications upgrade, applications consolidation, enterprise data and analytics.

Our customers benefit from custom and cost-effective solutions through various pricing models that fits their Capex and Opex budgets. We do understand transition from build to operate is important and there are different agencies serving at our customers. Our services include transitioning to respective groups with each of our solution builds.

Apolis AMS group will enable you to improve internal efficiency, increase user-satisfaction and free your internal IT team to focus on moving forward instead of constantly returning to existing or outdated technology.

Customer Services

Why business customers work with our Application Managed Services team (AMS):

SMB
  • Increase in the cost of maintaining applications
  • Application issues during off hours that are unnoticed until they impact the business
  • Lack of talented resources in supporting various ever evolving applications landscape
  • The business process breaks whenever there is applications patching or application modifications
  • Lack of visibility and control over applications

Apolis AMS Services value your IT operations:

01 - Responsiveness

Anytime, any day, our experts are available to provide services from our delivery centers either working your tickets or providing expert solutions to your enterprise business applications landscape

02 - Ownership

As an extension to your IT department, we work on your behalf, by taking actions related to your applications and taking accountability for them.

03 - Resourcefulness

Any need or issue with your applications, it is our responsibility to recommend and implement creative solutions

04 -Expertise

Our certified applications experts put their expertise and experience to work for you, so you do not need to hire experts in-house.

04 - Transparency

Through support tickets, weekly, monthly, and quarterly reviews we always keep you informed and strive for continuous improvement


Support Models:

1. Dedicated Support

Dedicated Support

Team of experts onshore and offshore delivery centers work diligently on a single client

2. Shared Support

Shared Support

Team of experts onshore and offshore delivery centers work on a pool of clients, leveraged with shared knowledge and provide innovation and cost-effective services

3. Hybrid Support

Shared Support

Mix of dedicated and shared support models


Apolis Knowledge Acquisition (KA) Methodology

Apolis follow a unique and proven Knowledge Acquisition (KA) methodology. This methodology is entirely driven by define, capture, measure, and report of various metrics as agreed by the customer. Apolis provide quality services and win the best customer ratings and customers experience with smooth operating applications.

Apolis Knoledge

Steady State Delivery methodology

We follow an efficient and proven methodology while delivering the services agreed.

Apolis Knoledge

How Can We Help You?

Send us a message and one of our representatives will contact you within one business day. Not fast enough? Give us a call at +1 (888) 503-7115

Clients